Refund and Return Policy

Thank you for choosing Clinical Pharmacy Courses. We strive to provide you with high-quality educational content and an excellent learning experience. However, we understand that there may be circumstances where you might need to request a refund. This Refund Policy outlines the terms and conditions regarding refunds for our courses and services.

1. Eligibility for Refunds

1.1 Course Refunds We offer refunds for our courses based on the following criteria:

a) Full Refunds: If you request a refund within 14 days of the course enrollment date and have not accessed more than 20% of the course content, you may be eligible for a full refund.

b) Partial Refunds: If you request a refund within 14 days of the course enrollment date but have accessed more than 20% of the course content, you may be eligible for a partial refund. The refund amount will be determined based on the percentage of the course content accessed.

1.2 Services Refunds We also offer refunds for certain services we provide. The eligibility for refunds may vary depending on the nature of the service. Please refer to the specific service description or contact our customer support for more information about service refunds.

2. Refund Request Process

To request a refund, please follow these steps:

a) Send an email to our customer support at [support@clinicalpharmacycourses.com] with your refund request. Please include the following details in your email:

• Your full name
• Course or service name
• Date of enrollment/purchase
• Reason for requesting a refund

b) Our customer support team will review your request and respond to you within a reasonable timeframe, typically within 3-5 business days.

3. Refund Disbursement

3.1 Course Refunds If your refund request for a course is approved, the refund will be processed using the same payment method you used during the enrollment process. The refunded amount will be credited back to your original payment account.

3.2 Services Refunds For refunds related to services, the refund disbursement method may vary depending on the specific circumstances. Our customer support team will provide you with further instructions regarding the refund disbursement process.

4. Non-Refundable Items

Please note that certain items are non-refundable, including but not limited to:

a) Courses or services purchased outside of our website (e.g., through third-party platforms) b) Courses or services that have been fully accessed or completed c) Any promotional offers or discounts applied during the enrollment/purchase

5. Modification and Termination

Clinical Pharmacy Courses reserves the right to modify or terminate this Refund Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting the updated version on our website.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please get in touch with our customer support team at [support@clinicalpharmacycourses.com]. We will be happy to assist you.

Note: This Refund Policy is governed by and should be interpreted in accordance with the laws of the jurisdiction where Clinical Pharmacy Courses is registered and operates.